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Terms of Service

Last Updated: September 30, 2026

Welcome to AadiKarta. The AadiKarta website and apps are owned and operated by the company operating AadiKarta ("AadiKarta", "we", "us"). By registering an account, topping up your wallet, or using our live chat, call, or report consultation services, you agree to comply with the following terms and conditions. AadiKarta reserves the right to modify, update, or amend these terms at any time, and it is your responsibility to review this page periodically; continued use of the platform after changes are posted constitutes acceptance of the revised terms.

Eligibility and Account Security

  • You must be at least 18 years of age and legally capable of entering into a binding contract to register an account
  • Information provided, including birth date, time, and place, must be accurate and complete to ensure correct astrological calculations
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, and must notify us immediately of any unauthorized access
  • Creating multiple accounts to abuse referral credits, free trials, or promotional offers is prohibited

Wallet, Purchases, and Subscriptions

  • AadiKarta operates on a pre-paid virtual wallet; you must add credits via our secure payment gateways (e.g., Razorpay) before starting a session
  • You warrant that any payment instrument you use belongs to you and that sufficient funds are available for the transaction
  • Sessions are billed on a per-minute or package basis and automatically end when your wallet balance or package time is exhausted
  • Paid reports (such as Kundli, Compatibility, or Career Path reports) are generated digitally and delivered to your dashboard; once purchased, they are final and non-refundable
  • Subscription plans renew automatically until cancelled from your account dashboard
  • GST is charged on top of each wallet recharge and shown before you pay; the full recharge amount is credited to your wallet
  • Seekers pay only the displayed consultation rate, course fee, or report price, plus GST on wallet recharges — there is no platform fee, convenience fee, or other additional charge
  • For refund eligibility and process, see our Refund Policy

Astrologer Terms

If you register on AadiKarta as an astrologer, tarot reader, numerologist, or Vastu consultant, the following also apply to you:

  • Joining is free; you go through a verification process (credentials and ID proof review, typically completed within 2–3 business days) before being listed
  • AadiKarta retains a platform commission on completed paid consultations — 30% as standard, or as otherwise agreed with you and shown in your dashboard; the remainder is your gross earnings
  • Consultations shorter than one full minute are not billed and earn nothing
  • The following are deducted from your gross earnings before payout: TDS at 10% on cumulative earnings above ₹30,000, as required under the Income-tax Act, 1961; and a payment-processing charge of 3% of gross earnings. These are never charged to seekers
  • Payouts are processed weekly, every Monday, to your registered payout details
  • Apart from the TDS we deduct, you are responsible for your own tax obligations on your earnings, including GST registration where applicable
  • You must keep seeker information (birth details, chat history, contact information) confidential and must not use it outside the platform
  • You are an independent service provider, not an employee or agent of AadiKarta; your advice and opinions are your own

AI Astrologer ("Aadi")

Our AI Astrologer feature ("Aadi") generates responses automatically using an AI model and is not a human astrologer. Aadi's output is provided for guidance and entertainment purposes only, carries no guarantee of accuracy, and is subject to the same liability limitations as human astrologer consultations described in this document and our Disclaimer.

Courses and Classroom

  • Paid courses and live classroom sessions are licensed to the enrolled user for personal, non-commercial use only and may not be recorded, redistributed, or resold
  • Course access is tied to your account and may not be shared with others
  • For cancellation and refund eligibility, see our Refund Policy

User Conduct and Prohibited Content

You agree not to use the platform to post, transmit, or engage in:

  • Harassment, threats, obscene, or hateful language directed at astrologers or other users
  • Sexually explicit, violent, or otherwise unlawful content
  • Fraudulent, deceptive, or illegal activity, including attempts to exploit promotional offers
  • Sharing of personal contact or payment details with astrologers outside the platform

Violation of these guidelines may result in immediate suspension or termination of your account and forfeiture of remaining wallet credits.

Role of AadiKarta and Limitation of Liability

  • AadiKarta is an intermediary technology platform connecting seekers with independent astrologers
  • We do not edit, moderate, or take responsibility for the personal opinions, predictions, or remedies offered by astrologers, and services are provided on an "as is" and "as available" basis without warranties of accuracy or availability
  • We provide reasonable grace periods for app crashes or network drops but are not liable for direct or indirect losses arising from connectivity failures

Intellectual Property

Kundli reports and personalized horoscope content generated on the platform are licensed to you for personal use only and may not be repackaged, resold, or redistributed.

Account Termination

We reserve the right to suspend or terminate accounts for:

  • Violation of these terms
  • Fraudulent activities
  • Misuse of platform services

Grievance Redressal

If you have a complaint or grievance regarding our services, please contact our Grievance Officer using the details below. We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.

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General

  • AadiKarta is not liable for any failure to perform obligations due to causes beyond our reasonable control, including natural disasters, internet or power outages, or government action
  • You agree to indemnify and hold AadiKarta harmless from any claims arising out of your misuse of the platform or violation of these terms
  • If any provision of these terms is found unenforceable, the remaining provisions will continue in full force

Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of the use of this platform shall be subject to the exclusive jurisdiction of the competent courts at Mathura, Uttar Pradesh, India.

If you do not agree to these terms, you must not use our website, wallet, or consult with astrologers on our network. For inquiries, email support@aadikarta.org.